Call Tracking Solutions

Caller Analytics with Round Trip Data

The growth of your business depends on a call intake center responsive to your customers’ needs and inquiries. Proper intake is crucial. With Logix Track’s Round Trip Data, you can easily determine what has transpired from the time that a sales lead comes in (to the center) to when the back-end process has been completed. More than ever before, you can now monitor the results of your promotional campaigns. You will know with certainty which call-in offers are a hit! …And which ones are a miss.

The Analytics feature of Logix Track also gives businesses the ability to monitor sales closing rates and the average dollar-value of orders per intake center. You will know which centers and phone representatives are the best closers.

Advanced Search

Advanced Search, another valued feature of Logix Track, allows you to sort vital information by Date, Time, Area Code, State, Intake Center, etc. The convenience of Search puts aggregated data right in your hands!

Call Recording

LogixTrack monitors and records calls so you can listen to them live or after-the-fact. To get really focused campaign results, just go through the calls received in your intake center. Call Recording puts all the data that you need right at your fingertips. …Without having to pay for the pricier services from groups conducting targeted market studies on prospects and buyers.

The Analytics feature of Logix Track also gives businesses the ability to monitor sales closing rates and the average dollar-value of orders per intake center. You will know which centers and phone representatives are the best closers.