ManagedLogix Contact Center
Get Your Callers to the Right Person,
Not every business has a formal contact center, but most can benefit from contact center functionality. That’s why ManagedLogix includes unlimited queues for all employees. Now you can create queues for different departments and any employee, at any time, can be a member of every queue for no additional charge.
For customers who want even more call center functionality, advanced contact center functionality can be added to our Professional and Ultimate editions.
Here’s what you get:
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Contact Center Features
Drop us a line and we’ll let you know how you can recapture up to 2 hours of lost productivity, per employee every day.
You don’t need 100 employees in a big room with cubicles and headsets to manage your calls and coach your employees just like a sophisticated contact center. Fonality makes it easy to deliver the best possible service for a fraction of the price of traditional contact center software. Our contact center experts are available to discuss how this functionality might be put to work for you.
Experiencing email overload? Check out how our Heads Up Display can connect your team to get work done faster, with fewer emails.
Wondering who the heck we are? Let us introduce ourselves.